Archive for the ‘Media’ Category

Now Available: The Power of Communication: Skills to Build Trust, Inspire Loyalty, and Lead Effectively

Now in Circulation

 

Friends,

I am pleased to announce that The Power of Communication: Skills to Build Trust, Inspire Loyalty, and Lead Effectively is now in circulation!

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Worth Reading, February 13, 2012: Other People’s Reflections on China

This is my first post since the Logos Institute Blog began its weekly “what we’re reading” series.

I haven’t been reading as much lately as I usually do, because I’ve been putting the finishing touches on my next book, about which you’ll hear much more in the coming months.

But when I’ve read it has mostly been building upon my reflections on China by paying attention to what others with far more experience there are saying.

An excellent starting point for anyone interested in understanding China from the perspective of the United States is Henry Kissinger’s On China.  This first-hand account from the nation’s architect of the 1972 Opening to China is both a fascinating read and a good guidebook to the seminal moments in China’s and the United States’ increasingly important relationship.

But to really understand how China got from 1972 to the present, from a Chinese perspective, the indispensable read is Deng Xiaoping and the Transformation of China by Ezra F. Vogel.  The author is Henry Ford II Professor of Social Sciences at Harvard.  He took a break from teaching to spend time in the CIA in the 1990s as the National Intelligence Officer for East Asia. His voluminous and deeply-researched book includes private and Party papers, interviews with family members and participants at major events, and a deep understanding of the day-to-day workings of the key players.

It’s particularly interesting (and both fun and scary) to read Deng’s accounts of his meetings with Henry Kissinger side-by-side with Kissinger’s.  The book also places those meetings into a Chinese context and shows how the U.S. mis-calculated significantly again and again in its relationships with China — from the risk of Chinese intervention in the Korean war to China’s relationship with Vietnam.  China invaded Vietnam soon after we left, worried about Vietnam’s likely invasion of Cambodia and fearing Soviet encirclement.  So much for our fear of global communist domination.

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The Most Trusted Name in News is a Fake

Several weeks ago I posted on the life and passing of Walter Cronkite and noted that in the early 70s Mr. Cronkite was identified as the most trusted person in America.  I wondered aloud whether we could find any contemporary figure so trusted, much less among members of the news media.

That was intended as a rhetorical question.  But in the wake of Mr. Cronkite’s passing, Time magazine conducted a survey to see who fills Mr. Cronkite’s role today: the most trusted network broadcaster.

And the winner is…..


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In Memoriam: Walter Cronkite, 1916-2009

Walter Cronkite passed away tonight.

And with him passed a generation’s reference point on what is important and what it means to be an engaged citizen.

Walter Cronkite and the Space Program

I have been thinking about Mr. Cronkite all week, as we approach the 40th anniversary of the moon landing.

Mr. Cronkite’s personal involvement in covering the space program brought it to life for Americans, and gave us confidence that it was worthwhile.

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Complexity, Social Media & Iran

Demonstration of Supporters of Mir Hossein Mousavi for Presidential Election by Yahya Natanzi

I’ve been hesitant to write about the Iranian election and the role (or possible role) of social media in its aftermath in the last two+ weeks. Initially, quite a lot was written about social media’s place in the demonstrations and calls for a recount or new election, with some calling it a “Twitter Revolution” (see Moldova’s so-called “Twitter Revolution.“)  But it was unclear to me at that early stage what the final outcome might bring. “Social media transforms Iran!” just didn’t seem a likely end result.

These two pieces seemed to be a challenge:

First, I know very little about Iran – its politics or particular religious practices – but what little I do know has left me with the impression that it’s a complex mix of BOTH politics and religion, entirely foreign to most Americans. While in the days (and even week) after the Iranian election there seemed to be a small hope that either the political or religious bodies might accept the calls for a recount or new election, it seemed unlikely that BOTH would.

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Journalism Isn’t Dying, but It Will Never Be The Same Again – It Will Be Better

First In a Series: The State of Journalism Today

I’ve had a lover’s quarrel with journalism most of my adult life.

As in any lover’s quarrel, I get pretty heated when journalism lets me down.  But only because the love burns deep within me.

I so want journalism to thrive; to prosper; to fulfill its stated mission, and to deliver the value it promises.  But too often, and seemingly with increasing frequency, journalism fails to live up to its stated ideals.

I’ve made a pretty good living helping people navigate the vagaries of journalism – protecting them from its excesses, helping them capture the best of journalism to mutual advantage when they can.  In the process I’ve gotten to know a lot of journalists and to care deeply about their craft.  And to lament the deteriorating state of the business.

Today I begin a multi-part look at the state of journalism, its role in our democracy, and the challenges it faces.

My first post is about the future.

The Conventional Wisdom is Wrong

The conventional wisdom is that journalism is dying.

I think the conventional wisdom is wrong.

Journalism isn’t dying, but it is in the throes of a revolution that will transform it –  for the better. (more…)

Humility Update: John Edwards


Here We Go Again

This blog has noted that without a dollop of humility, leaders are at risk of humiliation.

Also that most crises are self-inflicted, and that the timeliness and quality of the response are more predictive of reputational harm than the severity of the underlying event.

We see all three of these principles at play in the John Edwards scandal. (more…)

Rumor Control: Keeping Momentum in a Presidential Campaign

Senator Barack Obama yesterday announced an effort to deal with rumors in a timely way, to prevent them from taking hold and throwing his campaign off balance.

He’s right to be so concerned. Rumors can throw a presidential campaign off its game, and provide adversaries, critics, and opponents with a first-mover advantage that’s hard to beat. The last 20 years teach a great deal about the importance of effective rumor control.

The Secret of Quick Response

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What Happened? Propaganda

What Happened: Inside the Bush White House and Washington’s Culture of Deception, by Scott McClellan

Almost 20 years ago I was head of communication at a major company, and I spent much of every day speaking with reporters. The deal I had with the CEO was straightforward: “I won’t lie to you; I won’t lie for you; you can’t lie to me.”

At one point my boss lied to me, hoping I would pass the lie on to the press. I called him on it, and he promised not to do it again. Then he did it again. I unknowingly passed the lie on to reporters. They found out, and called me on it. So I quit.

Leaving my job wasn’t a hard decision, even though it was a painful one. Among other things, my wife was pregnant with our first child. And I didn’t have another job to go to. But it was one of the best decisions I’ve made.

Then as now I taught communication ethics in a graduate program at NYU. And one of the perennial questions of communication ethics is: When is it necessary to quit? I don’t suggest that there are easy answers. Every circumstance is a bit different. And it’s a highly personal choice. But there are consequences to making the wrong choice. And we all have to own the consequences of our choices.

Comes now Scott McClellan, in a tell-all book about his time as press secretary for President George W. Bush, that will be published next week. (more…)

The Red Herring of Social Media

Oxana Trush

A big red fish

While many of us feel comfortable with Pay Per Click (PPC) advertising, something like Pay Per Post (PPP) and Pay Per Vote blogging would probably make us feel quite uncomfortable and could disturb our sense of social media authenticity. Most of us have a blogroll we trust and turn to for wisdom on a regular basis. Could we still trust blog posts if Pay Per Post blogging could potentially corrupt social media?

Because blogs and social media web sites generate a lot of traffic, adopting social media tools has become a magic pill for increasing online rankings and amping up revenues.

But is adopting social media tools a magic pill or a red herring? And is a company that seeks lucrative deals in the black market of social media jeopardizing its reputation and creating mistrust among its stakeholders? (more…)